Privacy and cookie statement
1. Collection of personally identifiable information
Mysizepatterns is the owner of the information collected on www.mysizepatterns.com.We collect personally identifiable information from our users at several different points on our website. Information that you provide to us (e.g. through a voluntary registration process, log on, visit our site or emails) and information we collect through automated tracking mechanisms and technology to make our website more interesting and useful to you and for various purposes related to our business. For instance, when you come to our site, we collect your IP address. An IP address is associated with the access point through which you enter the Internet. On its own, your IP address is not personally identifiable. We may use IP addresses to collect information regarding the frequency with which visitors log on to our website, visit various parts of our website. If you log on to the website, we also connect the information to your personal account (like your web shop). We may combine IP addresses with personally identifiable information. We also collect information generated by the web-servers for the purpose of assessing the technical performance of our systems and to enhance service levels.
Your information will be stored for two years. Your transactional information (wire transfer details), will be stored longer to comply with laws.
2. How we use your information
We will not disclose, use, give or sell any personal information to third parties for any purposes other than to provide our services to you and to run our business, unless required to do so by law. We share data with third parties from the following categories:
- Third parties, which are involved in processing purchases, e.g. web shop systems, payment providers to administer your ordering products and our (cashback) payments, payment processing services including PayPal and Stripe, etc.
- Third parties, which provide professional services to us, e.g. web hosting providers, etc.
- Law enforcement and other government authorities, e.g. tax offices and customs.
Our partners only use your information under our instructions. We may permit certain trusted third parties to track usage, analyze data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring website (if any) and other parameters in the URL. This is collected in order to better understand our website usage and enhance the performance of services to maintain and operate the website and certain features on the website. We may use third parties to host the website; operate various features available on the website; send emails; analyze data; provide search results and links.
Mysizepatterns may disclose personally identifiable information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities.
We reserve the right to contact you regarding matters relevant to the service provided and/or the information collected.
We will not collect sensitive information about you from anyone else without your consent. If we receive information from others, we always ensure that we have your consent for receiving and using the information.
3. How We Protect Your Information
We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
Storing Your Information
We will keep hold of your data for no longer than necessary. The length of time we retain it will depend on any legal obligations we have (such as tax recording purposes), the nature of any contracts we have in place with you, the existence of your consent or our legitimate interests as a business.
When you purchase from us, we retain that information for a period of six years following the end of the financial year during which you purchased from us. It is our legal obligation to keep these records for tax purposes.
Account information will be retained for a period of 2 years from your last change or order date in order to verify your account status and recent history.
4. Accessing & Updating Your Personal Information & Preferences
We provide mechanisms for updating and correcting your personal information. If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us in the account area or by clicking on the Contact link in the footer on this website. We will make commercially reasonable efforts to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.
5. Children’s Privacy & Parental Controls
We understand the importance of safeguarding the privacy of children. We do not knowingly collect personal data of children without the consent of their parents or legal guardians. We ask children who are under the age of 16 and who are using our website in a way that requires them to submit personal data, to ask their parent or guardian to consent to submitting that data. We may ask for certain personal data, like date of birth, to carry out age verification checks and enforce any such age restrictions. Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors.
6. Disclaimer to Security
7. Your Privacy Rights
Requests for access
If you want to know what information we store about you, just contact us and we will send you an overview of your personal information. If the information turns out to be inaccurate, or in case it appears to be stored in violation of data protection laws, we will correct or delete it.
This Privacy statement was last updated 28 March 2019.